Crates are located at spawn and can be opened with the proper key.

Crate Get Keys By
Voter Crate Vote by doing /vote (In-Game)
Dragon Cache Kill mobs to get keys (Rare Drop)
Loot Chest Kill mobs to get keys (Uncommon Drop)

Donor Keys Edit

You can get the following keys with a donor rank:

Key Type Required Rank
Manor Key Lords & Ladies
Keep Key Counts & Countesses
Citadel Key Dukes & Duchesses
Castle Key Prince & Princesses
Palace Key Kings & Queens